Get in Touch With Us

Have a question about a sweepstakes casino review, spotted something that needs updating, or want to share feedback on our content? This page explains the best way to reach the Social Casinos team and what you can expect when you do.

How to Contact Us

Email is the most direct route to our team. We read every message personally and aim to respond within two working days. Please write to us at [email protected].

To help us get back to you faster, include a brief description of your enquiry in your subject line. If your message relates to a specific platform or review, naming it upfront means we can route your message to the right person straight away.

What You Can Write to Us About

We welcome all kinds of messages from readers. The most common reasons people get in touch include:

• Questions about sweepstakes casinos — If anything on our site is unclear, whether it's how the dual-currency model works, what Sweepstakes Coins are, or how prize redemption is handled, just ask.
• Accuracy and corrections — Offer terms, eligible states, and platform rules change frequently. If you notice something that looks out of date or incorrect in one of our reviews, we want to know. We take accuracy seriously and review every flag we receive.
• Content suggestions — Want us to cover a platform or topic we haven't looked at yet? Reader suggestions genuinely shape what we research next.
• Editorial and partnership enquiries — If you represent a sweepstakes casino or related organisation and would like to discuss how we work, please introduce yourself and outline what you have in mind. We're transparent about our editorial process: commercial relationships do not determine how platforms are ranked or reviewed.
• Responsible play concerns — If you or someone you know has concerns about gaming habits, mention this in your message and we will point you toward appropriate support resources.

What Happens After You Email

Every message is read by a member of our team — not an automated filter. We do not send boilerplate replies in place of a genuine response. If your question requires research or verification before we can answer accurately, we'll let you know we received it and follow up once we have the right information.

Our standard response window is two working days. During particularly busy periods it may run a little longer, and we appreciate your patience. We will always follow up.

A Note on How We Work

Social Casinos reviews and compares sweepstakes casino platforms for readers across the US. Our assessments are based on independent research — we look at welcome offers and their conditions, coin structures, game variety, redemption processes, and platform reliability. We do not claim to have tested, deposited into, or withdrawn from the platforms we cover; we research and verify what is publicly available and presented in each operator's terms.

Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money wagering, and availability varies by state. Because laws change frequently, we encourage readers to verify platform eligibility in their own state directly with the operator before signing up.

Reader feedback plays a real part in keeping our content accurate and useful. If something we've published has affected you — for better or worse — we want to hear about it.

Readers Who Need Support

Sweepstakes casino games are intended for adults aged 18 or older (21 or older on some platforms). If you or someone close to you feels that gaming is becoming a problem, please reach out. In your message, flag that your enquiry relates to responsible play and we will respond with information on support organisations available in the US. You can also contact the National Council on Problem Gambling helpline directly at 1-800-522-4700, available 24 hours a day.

Thank You for Reaching Out

We're a small, reader-focused team and we appreciate every message. Whether you have a quick factual question, a detailed correction, or just want to share your experience with a platform we've reviewed, we look forward to hearing from you.